Privacy Policy

Clean&Shine Mobile Car Detailing ("Clean&Shine," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when you book mobile car detailing in Cedar Park or interact with our website, phone line, or email. This Privacy Policy explains what information we collect, how we use it, the choices you have, and the steps we take to keep it secure.

Information we collect

When you book mobile car detailing with Clean&Shine, we collect basic contact and service information that allows us to provide and improve the service. This includes your name, phone number, email address, and the service address where you would like your mobile car detailing performed in Cedar Park. We may also collect vehicle details such as make, model, and condition so we can prepare the right tools and quote for your appointment.

When you visit our website, we and our service providers automatically collect limited technical information, such as your IP address, browser type, device type, referring URL, and pages viewed. This information helps us understand how visitors use the site and where we can improve performance. We use Calendly to schedule appointments; when you book a detail, Calendly collects the information necessary to confirm your appointment in accordance with its own privacy policy.

How we use your information

We use the information we collect to schedule and perform mobile car detailing in Cedar Park, communicate with you about your appointment, send confirmations and reminders, respond to questions, request feedback, and process optional pre-payment. We may also use information to improve our service, prevent fraud, comply with legal obligations, and, with your consent, send occasional updates about new mobile car detailing packages or seasonal promotions.

How we share your information

Clean&Shine does not sell your personal information. We share information only with service providers who help us operate the business — for example, the booking platform that schedules your appointment, the payment processor that handles optional pre-payment, and email or SMS providers that deliver appointment notifications. These providers are contractually required to protect your information and use it only for the services they provide to us. We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of Clean&Shine, our customers, or others.

Cookies and similar technologies

Our website uses cookies and similar technologies to keep the site functioning correctly, remember preferences, and understand site usage. You can disable cookies in your browser settings, although some features of the site may not function as intended. Embedded tools such as Calendly may set their own cookies subject to their privacy policies.

Data security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. Payment information is processed by our payment processor and is not stored on our servers. While no method of transmission or storage is perfectly secure, we work to maintain industry-standard practices that protect your information from unauthorized access, disclosure, alteration, or destruction.

Your choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the phone number or email address listed below. You may also opt out of promotional messages by following the unsubscribe instructions in any marketing email or by replying STOP to any marketing text message. Transactional messages related to a confirmed booking — such as appointment reminders or rescheduling notices — will continue to be sent so that we can perform your service.

Children's privacy

Our services are intended for adults who own or are authorized to maintain a vehicle. Clean&Shine does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete the information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this page and, where appropriate, notify customers by email. Continued use of our mobile car detailing service after a change indicates your acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or how Clean&Shine Mobile Car Detailing handles your information, please call us at (737) 210-4287 or email hello@cleanshinedetail.com. We are based in Cedar Park, Texas, and serve the greater Austin TX area seven days a week from 8am to 7pm.